Privacy Policy

Privacy Policy

 

Field

Online store

 

Subject

Personal data protection

 

Interested Parties

Online Store Users

What is GDPR?

It is an abbreviation of the General Data Protection Regulation. The GDPR introduces, among others new rights of natural persons. One of the obligations of administrators (including our company) who process personal data is to inform people about their personal data processing. Below we have provided information on how we process your (hereinafter also as "Customers" or "users") personal data in connection with the use of the Online Store available at www.2karko.com (hereinafter the "Store"), with the concluded sales contracts, and in connection with services provided by electronic means.

Who is the administrator of my personal data?

Robert Karkowski who runs a business under the name: Karko sp. z o.o. Majdan Stary 40A, 23-414 Majdan Stary, NIP 9182184736, KRS 0001052298, REGON 526076540 (hereinafter referred to as "We", "Administrator" or "KARKO") is the administrator of your personal data.

How can I contact the person responsible for personal data protection at KARKO?

In matters of personal data protection, you can contact KARKO via the contact form available on our website https://www.2karko.com/. We also encourage you to contact us via e-mail at the following address: contact@2karko.com

The protection of your privacy as a user of the Store is of great importance to KARKO. We limit the use and collection of information about Store users to the minimum required to provide services at the highest level.

What is the legal basis for data processing?

  1. Exercising the rights and obligations arising from contracts concluded with us - e.g. sales contracts, contracts for the provision of electronic services (Article 6(1)(b) of the GDPR).
  2. Our legal obligation, in particular related to accountancy in the case of orders involving a payment obligation (Article 6(1 (c) of the GDPR)
  3. Your consent (Article 6(1)(a) of the GDPR).
  4. Our legitimate interest in the processing of data for the purpose of establishing, exercising or defending any claims (Article 6(1)(f) of the GDPR).
  5. Our legitimate interest in profiling for marketing purposes (Article 6(1)(f) of the GDPR).
  6. Our legitimate interest in the processing of data for direct marketing purposes (Article 6(1)(f) of the GDPR in conjunction with Recital (47) GDPR]
  7. Our legitimate interest in correspondence, including responding to messages from customers or other people (Article 6(1)(f) of the GDPR).

The method, purpose and time of processing your personal data

Provision of electronic services via the Store.

The administrator enables you to create an account in the Store, for this purpose it is required to provide your identification data, including contact details (i.e. in particular first name, surname/company, e-mail address), failure to do so results in the failure to create an account. The created account can also be used for the implementation of the contract and for mutual contacts. Providing a greater scope of personal data than necessary to create and operate the account is voluntary.

Over time and in connection with your use of the functionality of the Online Store, we will collect information about you, which will relate to information provided by you voluntarily, such as:

  • delivery addresses for placed orders;
  • records and details of implemented orders;
  • your bills (invoices, receipts and other accounting documents);
  • discount/promotional vouchers that you will receive in connection with the orders being processed;
  • your wish lists (for our products).

We will store your data until you delete your account. It is possible that the account will be deleted by us earlier in the event of violation of the regulations of our online store. However, in this case, we will inform you in advance of such activities.

Concluding contracts for the sale of goods offered as part of the Store

As part of the Store, the Administrator enables you to make transactions related to the purchase of goods offered as part of the Store, through an electronic transaction system. Operating this system and placing an order is associated with the obligation to provide certain personal data, in particular identification data (first name and surname/company), delivery address, e-mail address and telephone number. bank account number or payment card number or other payment service number that you select as a method of payment.

We will store your data for the time necessary to implement the order and perform the sales contract, and then until the expiry of the limitation period on the validity of claims under the contract.

To the extent that it results from the provisions of law, we will process your personal data for the time necessary to implement the statutory obligations of the Administrator, in particular until the expiry of the limitation period for tax obligations.

Providing your personal data at this stage is voluntary, but failure to provide it will prevent you from concluding the sales contract, and thus the order implementation.

Contact form

We provide you with the opportunity to contact us by electronic contact forms. Using the form requires providing personal data necessary for contact and answer to your inquiry, in particular: e-mail address. The User may also provide other data to facilitate contact or handling of the inquiry. Providing data marked as mandatory is required in order to accept and handle the inquiry, and failure to do so results in the inability to handle it. Providing other data is voluntary.

However, we would like to inform you that it is possible that we will need other data categories that are impossible to predict at that moment, which will be necessary to process the case you refer to us.

 

Can I access my data?

Yes. You can have full access to your personal data. You can also manage your consents to the processing of personal data, including marketing consents. Access is possible when you contact us via e-mail at the following address: contact@2karko.com

Who is the recipient of my data?

Your personal data that we process for the purposes described above may be transferred to data recipients performing services for KARKO, entities entrusted by KARKO for processing personal data on the basis of contracts and entities authorized to obtain personal data on the basis of legal regulations. In particular, they may include:

  • Providers of the system for the electronic payments processing;
  • Website and Store administrator;
  • Hosting provider and server administrator;
  • Accounting office;
  • An entity providing a customer satisfaction survey service;
  • Law firms if it is necessary to ensure compliance with the law or to establish, exercise or defend against claims;
  • Entities providing ongoing operation of the Store;
  • Suppliers carrying out delivery of the ordered Goods;
  • Other entities that process personal data on our behalf, where such entities process data on the basis of a contract concluded with the Administrator and only in accordance with our instructions, including service providers.

Will my personal data be transferred to a third country or an international organization?

Yes. Your personal data may be made available to our partners who provide services that allow you to use the full functionality of our online store. They include:

  • pl sp. Z o.o. - Ceneo.pl sp.z o.o. with headquarters in Poznań, ul. Grunwaldzka 182, 60-166 Poznań, KRS (court register number): 0000634928, NIP (tax identification number) 525-26-74-781, REGON (statistical number) 365338986 - in terms of collecting Questionnaires via e-mail (or informing about the website on which they are made available), used to obtain from customers opinions on transactions made by customers in the store. Data from the questionnaire completed by the Customer is posted on the Ceneo Website;
  • Google Ireland Limited ("Google") in terms of cookies related to you, which are transferred to Google in connection with the use of this company's services (Google Adwords, Google Ads, Google Analytics) by KARKO company;
  • Courier companies cooperating with us in the field of deliveries of products ordered by you and possible returns.
  • Law firms cooperating with us in the field of recognizing complaints or returns that you can submit to us.
  • Sales Manago Benhauer spółka z ograniczoną odpowiedzialnością located at ul. Grzegórzecka 21, 31-532 Kraków - in terms of collecting Questionnaires via e-mail (or informing about the website on which they are made available), to obtain an opinion from the Buyer on the transaction made by the Buyer in our online store.
  • LINK Mobility Poland spółka z ograniczoną odpowiedzialnością located at ul. Toszecka 101, 44-100 Gliwice, NIP (tax identification number): 969-156-67-36, REGON (statistical number): 241520885 - in terms of collecting Questionnaires via e-mail (or informing about the website on which they are made available), in order to obtain the Buyer's opinion on the transaction made by the Buyer in our online store.
  • Wirtualna Polska Holding Spółka Akcyjna located at ul. Żwirki i Wigury 16, 02-092 Warszawa, NIP (tax identification number): 5213111513, REGON (statistical number): 016366823, KRS (court register number): 0000407130 - in terms of collecting Questionnaires via e-mail (or informing about the website on which they are made available), to obtain opinions from the Buyer on the subject of the transaction made by the Buyer in our online store.
  • Ringier Axel Springer Polska Spółka z ograniczoną odpowiedzialnością located at ul. Domaniewska 49, 02-672 Warszawa, NIP (tax identification number): 5272677009, REGON (statistical number): 146127300, KRS (court register number): 0000420780 - in terms of collecting Questionnaires via e-mail (or informing about the website on which they are made available), used to obtain opinions from the Buyer on the transaction made by the Buyer in our online store.

In the above cases, the so-called Standard Contractual Clauses (SCC) in the variant Administrator - Processor adopted by of the European Commission Decision of 5 February 2010 on standard contractual clauses for the transfer of personal data to data processors established in third countries under Directive 95/46/EC of the European Parliament and of the Council (notified under document C (2010)593) constitute the mechanism legalizing the processing and transfer of personal data outside the European Economic Area).

What rights do I have?

With regard to the processing of personal data by KARKO, you are entitled to:

  • have access to the content of your data (Article 15 of the GDPR),
  • rectify data (Article 16 of the GDPR),
  • delete data (Article 17 of the GDPR),
  • limit data processing (Article 18 of the GDPR),
  • transfer data (Article 20 of the GDPR),
  • object to data processing (Article 21 of the GDPR),
  • refuse to be subject to decisions taken in the conditions of automated data processing, including profiling (Article 22 of the GDPR).Contact us if you want to exercise your rights.

Who can I make a complaint to?

If you believe that the processing of your data violates the provisions of the GDPR, you have the right to make a complaint with the supervisory body - the President of the Office for Personal Data Protection.

Where does KARKO get my personal data from?

Application forms and contracts concluded with KARKO are the source of your personal data, while in the case of obtaining personal data in a different way than from data subjects, third parties are the source of the data. Then KARKO is obliged to inform you about the source of your data.

Please be informed that by using the Store, the so-called web server logs, i.e. records of some parameters of users gaining access to the Store may be collected. Logs contain, in particular, data such as the device's IP address, time of the event, data on the downloaded resource, referrer, user agent, cookie.

Will KARKO make decisions in your case by automated means?

We currently allow for the possibility that when you use our website, there is a so-called making decisions by automated means. Automated decision making is a situation in which, an automated mechanism makes decisions based on your data - without the participation of a human factor - that concern you. In the case of our website, we use your cookies in the automated decision-making process. More information on what cookies are and how to disable them can be found in our Cookie Policy.

Our website https://www.2karko.com/ uses mechanisms based on artificial intelligence and the so-called machine learning. These mechanisms work on the basis of your cookies, which we collect in connection with your presence and activity on our website.

The result of automated decision-making for you performed by the mechanisms described above, includes the following actions taken by our website which are based on the analysis of the content you browse:

  • Displaying messages and content in the browser window (pop-up, exit pop-up). Example:

When you complete the shopping basket but have not completed the order, we will remind you through messages displayed on the open website that your order has not been completed.

  • Displaying pop-up notifications by the operating system. Example:

Even if you do not browse our website, we accept the possibility that, based on your consent, we will show you notifications about new products on our website.

  • Sending dynamic e-mails during or after visiting our website - only if you have provided us with your e-mail address and given your consent to its use for marketing purposes. Example:

On the basis of your activity on the website (your interests, likes, purchases), after analyzing cookies, we have learned that you are interested in a group of products or a specific product, but you have not decided to buy it. The tools operating on our website will be able to send you an e-mail encouraging you to make a purchase or send you more information about the product that you are interested in.

Running a live chat with product recommendations. Example:

On the basis of your activity on the website (your interests, likes, purchases), after analyzing cookies, we will want to send you messages (e.g. product recommendations) via the chat window available on our website.

  • Displaying dynamic content or advertisements on our website or on other websites (so-called remarketing, i.e. displaying our advertisements on other websites) through the services of our Partners (e.g. Google). Example:

If you browse other websites that use Google services (our Partners), in space intended for advertising, you will be presented with content that is not accidental. These will be content about our products based on your cookies.

If you do not want to be subject to the consequences of decision-making by automated means, you must block the option of saving our cookies in your browser. More information on what cookies are and how to disable them can be found in our Cookie Policy

 

Will my personal data be profiled?

At first, we want to explain what profiling is. According to the definition contained in the GDPR, profiling "means any form of automated processing of personal data, which consists in the use of personal data to assess certain personal factors of a natural person, in particular to analyze or forecast aspects related to the effects of natural person's work, their economic situation, health, personal preferences, interests, reliability, behaviour, location or movement”.

Due to the mechanisms of artificial intelligence and machine learning which function on our website, your personal data will be profiled in connection with your activity on our website.

The result of profiling (including automated decision-making, about which we informed above) will be:

  • identification of your interest in products offered by KARKO;
  • research of the market and your behaviour and preferences;
  • identification of the orientations and actions necessary to improve the quality of our services (online store) and products.

The only consequence for you will be displaying or sending notifications, messages, e-mails or conducting other information/marketing activities by an automatic mechanism. If you abandon profiling (by blocking the possibility of saving our cookies on your device), you will not have any adverse consequences. Ads and other marketing information will continue to be posted, but will be less tailored to you

More information on what cookies are and how to disable them you can find in our Cookie Policy.

Security and liability principles

  1. Please be informed that we have implemented reasonable, adequate business, economic, physical, technical and organizational measures to protect personal data against accidental or illicit destruction or accidental loss, alteration, unauthorized disclosure or access, and any other form of illegal processing.
  2. In addition, as the Administrator, we have implemented appropriate policies and procedures for the protection of personal data and IT infrastructure.
  3. We manage personal data in accordance with internally adopted security and privacy protection requirements.

Final Provisions

  1. We strive to keep this Policy up-to-date and update it.
  2. Amendments in the privacy policy of the 2KARKO Store may be affected by the development of the internet technology, possible changes in the law in the field of personal data protection and the development of the Store.
  3. Amendments to the Privacy Policy shall be binding from the date of their publication.
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